Product support & information
Product series
Ninja® Foodi® Smoothie Bowl Maker and Nutrient Extractor*
Model #s
SS101,
SS100,
SS101C,
SS101Q,
SS101QS,
SS101TGT,
SS150,
SS150C,
SS151,
SS151C,
SS151HMT,
SS151HRD,
SS151HSL
Back
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Product setup & how to use
Why is the control panel not illuminated?
Make sure unit is plugged in. If the unit is powered on and no container is installed, the unit will display ‘- -’. The available programs will illuminate after a container is placed on the base and is properly rotated.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 Why isn't the control panel turning off?
Remove container from base by rotating it counterclockwise and lifting it up. The display will flash‘- -’. Unplug the power cord from the outlet. If the unit remains plugged in, the display will time out after 3 minutes of inactivity. Press any button to wake the unit.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 The lid or Hybrid Blades™ Assembly are hard to install on the container.
Set the container on a level surface. Carefully place the lid or blade assembly on top of the container and align the threads so the lid/blade assembly sits flat. Twist clockwise until it is tightlysealed. Be sure the cup or bowl isn't overfilled. If it is, remove some of the ingredients so the blades can fit in the cup or bowl.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 Why can't I remove the Power Paddle from the Power Nutri™ Bowl to better clean the parts?
The Power Paddle in the Power Nutri™ Bowl is not removable. To clean stuck-on ingredients, rinse the bowl and blade assembly under warm water. Next, fill the bowl with warm water up to the top of the paddle and add 1 or 2 small drops of dish soap. Screw on the blade assembly and press BOWL. Twist the Power Paddle counterclockwise continuously while cleaning. Then, empty contents and rinse under warm water and wipe with a dishwashing utensil if needed.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 Can I use the Smoothie function only with the Power Nutri Cup or can I use it with the Power Nutri Bowl?
For the best output, we recommend you use Smoothie (SS100, SS101, SS101C, SS101TGT) or Extract (SS101/SS101C/SS101TGT) with the Power Nutri Cup.Use Bowl (SS100, SS101, SS101C, SS101TGT), Spread (SS101 /SS101C), or Sauce (SS101TGT) withthe Power Nutri Bowl.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 When do I use START/STOP?
Press once to start continuous running up to 60 seconds; press again to stop.Can also be pressed to stop a running Auto-iQ program.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 How do I stop an active program?
Press START/STOP or the currently active Auto-iQ program.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 What happens if I don’t twist the Power Paddle continuously when using thePower Nutri Bowl?
For best blending results using the Power Nutri™ Bowl, twist the Power Paddle counterclockwise continuously during blending. Twisting the Power Paddle will help circulate ingredients and bring them toward the blades. This will provide thicker and smoother outputs.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 Can the solid contents be over the Max Fill line if they are below the line after blending?
For best blending results, DO NOT fill contents above the Max Fill line.Adding ingredients past the Max Fill lines on the Power Nutri Cup and Power Nutri Bowl will make it hard to install the blade assembly.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941